Customer Services

Please consult whichever section of our customer services may answer your queries, out of those listed on the left.

We recommend you read our terms and conditions in full, before placing an order, to make sure you agreed with all of it.

For quick answers to our FAQ's, please read the relative section on the left, however if you feel you would like to contact us instead, we will happy to help, either by phone 0115 8700901 or by our contact form.

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Summer Delivery Delays (subject to stock)

As Summer holidays are approaching some of our suppliers close their factories, please see below changes to delivery lead times which may affect your order:

Yatsan, Concept Memory and Hasena

Delivery is unaffected

Stylform

Delays to orders placed between 16th June - 17th July

For orders placed within this period, delivery estimates will be end of August onwards, depending on order date​.​

Quarrata and Veneran

Delays to orders placed between 16th June - 31st August

For orders placed within this period, delivery estimates will be mid to late September, depending on order date.​ However please check with us for exceptions prior to ordering​.

Guardia

Delays to orders placed between 15th June - 31st August

For orders placed within this period, delivery estimates will be mid to late September, depending on order date.​ However please check with us for exceptions prior to ordering​.

Relaxsan

Delays to orders placed between 7th July - 31st August

Exceptions may apply for all above, please contact us for more accurate information.